A clear place to ask for help
Agree on how staff reach support, how issues are handled remotely and when a site visit or outside provider is needed.
Across Alberta · Beyond a single office
IT support and security consulting across Alberta.
We support organizations working in one location or across several Alberta communities. Remote access, connectivity, site visits and existing local providers all need to be considered.
Talk about your IT
Across Alberta
Support needs a delivery plan.
Staff should know how to get help and what happens when a problem needs someone on site.
We are based in Edmonton and welcome conversations with organizations across Alberta, including Calgary, regional centres and rural communities. We begin by understanding your locations, applications, connectivity and any existing local support.
Together, we work through what can be supported remotely, what needs someone on site and how visits or other provider involvement would be arranged. We agree on coverage, timing and travel before the work begins. Organizations beyond Alberta are welcome to contact us about their needs, too.
Where we can help
Support for organizations with several locations.
We consider the connections and local arrangements at each site.
Look after connected locations
Review devices, accounts, networks and shared systems so responsibilities stay clear across the organization.
Plan changes around the logistics
Work through site access, equipment, vendors and timing before an upgrade or transition gets underway.
Include the whole team
Cybersecurity training, policy reviews and risk assessments can involve staff across locations.
Starting together
Plan the coverage and logistics.
Review the connections, access and local support available at each location.
Map the locations
Identify the locations, systems and recurring issues the support plan needs to cover.
Work through delivery
We discuss remote access, connectivity, site visits and any coordination with local providers.
Set expectations together
We document coverage, timing, travel arrangements and responsibilities before starting.
Let's talk
Where does your team need support?
Share the locations involved and the services you are looking for.