Messages and requests
Spot the signals that an email, link, attachment or unexpected request deserves a second look.
Learn. Notice. Act.
Cybersecurity training for everyday decisions.
Instructor-led sessions give staff time to work through the emails, requests and account decisions they face at work. They practise checking a request and knowing when to ask for help.
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Clear explanations and time to practise.
Staff need to know how to respond, including when they have already made a mistake.
We work through familiar situations: a change to payment details, an unexpected file share, an urgent message or a request for confidential information. Staff practise checking the request and choosing an appropriate response.
Sessions can cover phishing, account security, information handling and the safe use of AI tools. We adapt the examples to the roles involved and can provide focused guidance for individuals or smaller groups.
What we can discuss
Training topics for your team.
Examples and explanations reflect the roles taking part.
Accounts, information and AI
Check what can be shared, who should have access and which AI uses your organization's policy permits.
Realistic examples
Work through examples of phishing and social engineering, including requests that rely on urgency or a familiar name.
Know where to turn
Help people understand how to report a concern and why asking early is better than staying quiet.
Starting with your team
Choose the audience and the situations.
A broad introduction and a session for people handling payments need different examples and levels of detail.
Tell us the concern
We discuss the people attending, the information they handle and the questions they need answered.
Agree on the format
We shape the topics and level of detail around your people, whether they need a broad introduction or focused guidance.
Practise the response
Use the reporting route and verification steps staff are expected to follow after the session.
Let's talk
What situations should your team be ready to handle?
Tell us who is attending and which situations you want to cover.