Help across working locations
Support for business devices, accounts and connectivity, with remote and on-site responsibilities agreed for the locations involved.
For work that moves between places
Keep the office and the field connected.
The work does not all happen at a desk. We help construction and trade businesses look after the devices, accounts and shared information that connect the office with people working elsewhere.
Talk about your IT
Construction & trades
IT support across offices and job sites.
Office and field staff need access to current project information.
Project files, estimates, invoices and business applications connect people across offices and job sites. Lost access, unreliable devices and confusing support arrangements can turn a small technology issue into a larger delay.
We review where staff work, which applications they use and how devices change hands. Support arrangements need to reflect those conditions.
Where we can help
Support for systems used in the field.
Coverage is planned around the offices, job sites and applications involved.
Keep project files accessible
Help with shared files and permissions so office and field staff can reach the information relevant to their roles.
Recognize suspicious requests
Account protection and staff training around invoice fraud and payment changes. We can also help with customer security requirements and supplier questionnaires.
Prepare for equipment and system changes
Device setup, staff access changes and recovery planning that considers the applications and records your business relies on.
Starting together
Where does access break down?
Bring examples of connection problems, missing files or device handovers. They help us identify where support needs to change.
Understand the team
We ask how office and site staff exchange project files, approvals and updates.
Review the environment
We look at devices, accounts, networks and applications, including dependencies on outside providers.
Make support clear
We define coverage, arrange access changes and prioritize the faults causing delays.
Let's talk
Where is technology slowing the work down?
Tell us which site, application or recurring issue is holding up the work.