01 / Everyday care
Managed IT & support
Help for your staff, maintenance for your devices and servers, and someone who knows how your network and applications fit together.
Explore managed IT
Managed IT · Cybersecurity · Governance
IT shouldn't be a guessing game.
We look after everyday IT, investigate security concerns and help you work through policies and compliance requirements. You get support for the immediate problem and advice on what needs to change.
Based in Edmonton. Supporting organizations beyond Alberta, too.
Help with everyday IT.Advice on cyber risk.Training for your staff.
What we do
IT support and security advice.
You may need an IT team, advice on a security concern or help delivering a project. Our services cover each of those needs, including support alongside an existing provider.
02 / Cybersecurity
Cybersecurity & risk
Assessments that explain where you are exposed and what to address first, followed by help with controls, incident preparation and recovery.
Explore cybersecurity03 / Consulting
Consulting & projects
Compare technology options, plan an upgrade and coordinate the people delivering it. We also advise on the security responsibilities that come with a change.
Explore consulting
04 / People make the difference
Cybersecurity training
Instructor-led sessions on the messages, requests and decisions people face at work. We give staff useful ways to spot a concern, verify a request and report a problem.
Explore trainingCybersecurity advisory
Governance, compliance and AI.
Governance, risk & compliance
Someone needs to approve priorities, accept remaining risks and check that agreed work is completed.
ZenCOMPLY
The documents need an owner, a review process and evidence of how they are used.
AI governance & security
Start with the information they handle and the decisions the tool will influence.
How we work
First, we get to know the business.
We ask which systems you depend on, where staff lose time and what obligations you need to meet. Recommendations follow that discussion.
Start a conversationListen and take stock
We discuss your goals, review the systems you depend on and identify the risks or recurring problems that need attention.
Agree on the work
We set out the scope, responsibilities and decisions you need to make, including how any handover will work.
Keep improving
We review the work with you, explain changes in risk and recommend improvements as your organization develops.
Working together
IT support and security, considered together.
A recurring support problem may expose an access issue or a gap in recovery planning. We look beyond the immediate fix when the evidence calls for it.
Help for your people
Staff have a support contact, and issues are tracked through to resolution.
Systems kept in good shape
Maintenance and monitoring help us identify faults, overdue updates and recurring problems.
Backup and recovery
We check what is protected, how it can be recovered and who is responsible if an incident interrupts work.
Governance and compliance
We help you assess risk, set policy, document responsibilities and prepare evidence for management reviews, customer requirements and audits.
IT support and security.
From the same team.
For the people behind the screens
Training your team can use.
We teach staff how to handle suspicious messages, payment requests, account access and sensitive information. Sessions can also cover the safe use of AI tools.
Explore trainingStart with a familiar situation.
Then practise how to check it and decide what to do.
A little about us
IT support and cybersecurity, together since 2023.
Zen Cyber came together in 2023 when two Edmonton technology companies joined forces: one with decades in IT support, the other with deep experience in cybersecurity training and tools.
Today, that combined experience supports organizations in Edmonton, across Alberta and beyond.
Get to know usTechnology partners
The companies we work with.
Zen Cyber has official partnerships with Microsoft, Sophos, Bitdefender, Lenovo, HP and HPE.
Let's talk
What needs attention?
A recurring IT problem, an upcoming review or a planned change is a good place to start.